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Smart engagement tools to transform your customer journey.

Overview
Features
Videos

Overview

Zoho SalesIQ is an all-in-one customer engagement platform that combines live chat, visitor tracking, AI-powered chatbots, and omnichannel support into a unified interface. It helps businesses identify and engage high-intent website visitors, qualify leads, and convert them—whether through chat, voice, or in-app messaging.

Features

Omnichannel Messaging

Engage users via live chat across websites, mobile apps (via Mobilisten SDK), and messaging apps (WhatsApp, Facebook Messenger, Instagram, Telegram, Line).
Real-time chat translation enables multilingual conversations seamlessly

Advanced Routing & Sales Tools

Proactive engagement with chat triggers based on visitor actions and behavior.
Deep integration with Zoho CRM and Bigin—sync leads, chat history, and automate follow-ups.
Smart CRM widgets let agents launch actions (e.g., scheduling demos or updating CRM) from the chat interface.

AI & Chatbot Automation

Build codeless chatbots (Zobot) to qualify leads and route them intelligently.
Leverage AI-powered Answer Bot with NLP (Zia) for instant responses using your knowledge base.
Integrate with external AI platforms like Watson, Dialogflow, or OpenAI for advanced bot behavior

Videos

In-app purchases starting at RM17.50/mth.
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Details & Compatibility

Provider

Countries

This app is available worldwide.

Integration

This app has an extension or plugin for:

Customer Onboarding Program

Installation and guidance on how to use this application or system.

Help & Support

Techical Support (by )

provide support throughout your subscription period.

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